We take 1 to 2 days to process your order, then 3 to 5 days to deliver it to you.

Yes, absolutely. We deliver worldwide.

Depending on your address, your order is shipped from Paris or Dubai.

Simply send us an email at contact@twoshades.fr with a photo of the damaged item. We will send you a similar replacement item as soon as possible.

Nous faisons de notre mieux pour résoudre l’ensemble des problèmes que nos clients pourraient éventuellement rencontrer lors de leur commande.

We do our best to resolve any issues our customers may encounter with their orders. However, if you still wish to receive a refund for your order, provided the return is made within 14 days of the order date, please review our refund policy and contact us at the following address: contact@twoshades.fr